Staffing a restaurant franchise poses significant challenges that impact operational efficiency and customer satisfaction. Jake Philpotts, VP of Business Development at Surcheros Fresh Mex, notes a recent improvement in the staffing landscape, despite lingering pandemic-related difficulties. One major hurdle is securing real estate in areas that balance market appeal with workforce accessibility. Philpotts highlights the disparity in wages versus living costs, particularly in suburban and higher socioeconomic areas, which forces employees into lengthy commutes, destabilizing staffing. Retention further complicates the issue, as proximity to home and workplace environment heavily influence employee decisions. Philpotts stresses the importance of fostering a supportive workplace culture and offering career advancement opportunities to enhance retention rates. He emphasizes that effective leadership is crucial in empowering team members and reshaping the turnover narrative within restaurant franchises.
To tackle these challenges, Surcheros has implemented the Fresh Academy, a comprehensive training initiative ensuring consistent standards across all locations. Philpotts underscores the complexity of staffing in the franchise industry, urging prioritization of employee well-being and career growth opportunities to attract and retain top talent.
With a proactive approach centered on supportive leadership, cutting-edge software tools, & strategic partnerships like Referral Exchange Partners, franchises can optimize staffing solutions and achieve sustained success. Following a brief introductory call, our team would take a deep dive into the position needs holistically related to the unique market challenges. Building a strategy with deliverables on timelines, our team can service large & small projects alike. Reach out to find out more about our easy to implement cutting edge solutions!
Read Erica Inman‘s full article The Unique Challenges of Staffing Restaurant Franchises